Melton College

FAQs: Welfare and Safeguarding

My child is on a course at Melton College, what do I do if I am worried about anything?

We appriciate it can be stressful when your child is away from home, especially if it is the first time.

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What extra care and support is given to students under 18?

All students under 18 (except, in exceptional circumstances,¬† 16 & 17 year olds on General English Courses) must be on Homestay Extra, unless staying in their own accommodation. Students under 18 must obey the college regulations, especially curfew times, set for our younger students. Students under 18 are not allowed to leave York, and those…

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What do I do if I am ill and cannot attend class?

If you are ill, you, or your host MUST RING the College to let us know that you are not attending school. (01904) 622250

What happens if there is a fire?

There are fire safety notices in all the classrooms and in all the common areas around the College. Please read these carefully and ask if there is anything you do not understand.

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What do I do if I have an injury at the College?

A number of staff are First Aid trained and the designated First Aid Point is at Reception

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Do I need to tell the College about any allergies or illness?

In order to look after you, we must know if you have any allergies or illnesses.

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What do I do if I need to see a dentist?

If you require a dentist, you can ask the Welfare Officer to arrange an appointment. You will be expected to pay for treatment, and unless in great pain, you are unlikely to be given an appointment immediately

What do I do if I need to see a doctor?

If you need to see a doctor please speak to our Welfare Officer, if appropriate the College will arrange an appointment with a doctor. If you are unable to attend College, please ask your host to ring the College Welfare Officer, who will arrange the most appropriate course of action.

What is the emergency contact number?

The emergency mobile number is an emergency service for matters that cannot wait until the next working morning! The emergency contact number should be used when emergency contact is needed outside of the College’s regular opening hours.

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What is Melton College’s safeguarding policy?

Melton College has a moral and legal obligation to provide students with the highest possible standard of care. Melton College is committed to devising and implementing policies so that all staff are aware of their responsibilities to safeguard children from harm and abuse.

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What time is curfew?

When at Melton College, if you are under 18, the College will, in certain circumstances, make decisions on behalf of your parents. The College has decided that all students under the age of 18 should return home by certain curfew times. See ‘Read More’ for details.

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What are the rules for students under 18?

If you are under 18 years old then the law says that the College is responsible for you. This does not mean we think you are a child but it does mean that we must think about what is best for you in the way that a parent would.

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Who do I speak to, if I have a problem?

If you have a problem or are unhappy about anything the Principal, Academic Manager and Head of Student Services are happy to talk to you, in confidence. You may also wish to speak to your teachers.

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Do you ever ask students to leave the College?

We would ask students to leave the College if they behaved in an unacceptable manner, did not attend class, broke the law, or did not pay for their course/accomodation. Please ‘Read More’ for details.

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