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Do you have a Coronavirus (COVID-19) policy?

FAQs: The College

Do you have a Coronavirus (COVID-19) policy?

Yes, we do. We are constantly updating and making sure our policy is in accordance with the UK government guidelines. For more information, please use the following web address for the government website at

What time is curfew?

When at Melton College, if you are under 18, the College will, in certain circumstances, make decisions on behalf of your parents. The College has decided that all students under the age of 18 should return home by certain curfew times. See ‘Read More’ for details.

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What does the College do?

Our aim is to help our students communicate. We do this by providing a caring environment where we know our students needs. We do this celebrating our history, our size and our location; making the most of what we can offer. Download our mission statement to see our aims for each of our courses!

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Does Melton College offer airport transfers?

The College can arrange airport transfers for students for a fee. (only Sundays, from given airports at given times)

What is the College’s data protection policy?

Melton College, York is committed to protecting and respecting your privacy. We take privacy seriously and take great care to protect your personal information.

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What rules do I need to follow on excursions?

Please check you have received and understood any safety information given to you before visits and excursions. Make sure you follow safety instructions given on the trip either verbally or in writing by the staff leading the trip or by staff employed at the venue. ‘Read More’ for full list of rules.

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What happens if there is a fire?

There are fire safety notices in all the classrooms and in all the common areas around the College. Please read these carefully and ask if there is anything you do not understand.

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What are the College’s opening hours?

The College and grounds are open every weekday from 08.30~17.00. The College is not open at the weekend.

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What are the rules in class?

In order to get the most out of your experience at the College, there are a number of rules we expect students to follow in class. Please ‘Read More’ for details

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What is the emergency contact number?

The emergency mobile number is an emergency service for matters that cannot wait until the next working morning! The emergency contact number should be used when emergency contact is needed outside of the College’s regular opening hours.

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What is Melton College’s safeguarding policy?

Melton College has a moral and legal obligation to provide students with the highest possible standard of care. Melton College is committed to devising and implementing policies so that all staff are aware of their responsibilities to safeguard children from harm and abuse.

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What are the rules for students under 18?

If you are under 18 years old then the law says that the College is responsible for you. This does not mean we think you are a child but it does mean that we must think about what is best for you in the way that a parent would.

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How can I make a complaint?

We want students to enjoy themselves! If students are unhappy about anything please come and speak to a member of staff, as soon as possible. If you are a parent/guardian and wish to raise a concern please email

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How do I pay for my course?

Flywire is our preferred method of payment and payment for your course is due at least 5 weeks before the course start date.

Is Melton College Accredited by The British Council?

Melton College is Accredited by AccreditationUK. AccreditationUK is a partnership between EnglishUK and The British Council and the accreditation is known to the world as British Council Accreditation. We have been accredited since the start of the Accreditation Scheme.

Can you help me apply for my visa?

Melton College can help you apply for a Student Visitor Visa or an Extended Student Visitor Visa. We cannot accept students for courses of longer than 11 months. We cannot help students apply for Tier 4 Visas.

What happens if my visa is refused?

Once you have sent us a copy of the refusal notice we will refund your fees in full, except for the booking fee and any courier fees incurred sending documents to you.

Who do I speak to, if I have a problem?

If you have a problem or are unhappy about anything the Principal, Academic Manager and Head of Student Services are happy to talk to you, in confidence. You may also wish to speak to your teachers.

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Does the College have Wi-Fi?

There is Wi-Fi throughout the College building! You will be given the password duing the welcome talk. There are also several computers you can use in the College.

Do you accept beginners?

We do not accept beginners on any of our courses. The minimum level for our General English, Gold, Summer and Young Learner Courses is A2, demonstrating a certain degree of confidence in conversation. Our IELTS PREP Course is aimed at Intermediate and Upper-Intermediate level students.

How long can I stay?

You can come for as little as one week or for up to 11 months. We will welcome you to start a course at any time of the year except the two weeks over Christmas, when the school is closed.

Can I keep the materials I am given in class?

At the start of their course all students are given a folder in which to collect and keep worksheets completed and the work done in lessons. Students take this home at the end of their course.

Are you looking for teachers?

You are always welcome to send your CV. Even if we are not looking for teachers at this particular time, we might consider your application when we are looking for teachers later.

Do you ever ask students to leave the College?

We would ask students to leave the College if they behaved in an unacceptable manner, did not attend class, broke the law, or did not pay for their course/accomodation. Please ‘Read More’ for details.

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Do you run a social programme? How much does it cost?

All our courses have a social programme. On some courses these activities are included in the fees, on other courses there may be additional costs for some activities.

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